Bill Ninja Privacy Policy
This policy explains how Bill Ninja handles your personal information.
What we collect. We collect your name, email address, and the energy bill you send us. A bill usually shows your address, meter number (NMI), retailer, plan and usage.
Why we collect it. We use it to compare your plan with others on Energy Made Easy, email you your savings report, and send a short follow-up. We don't sell your information or use it for anything else.
Who sees it. Only Bill Ninja. Your upload goes through our form provider (Jotform), emails go through Google, and any tips are handled by Stripe. We never see or store your card details.
How long we keep it. We keep your bill and report for up to 12 months, then delete them. You can ask us to delete them sooner at any time.
Your choices. Reply STOP to any email and we'll stop following up. To see, correct or delete your information, email bill@billninja.com.au.
Questions or complaints. Email bill@billninja.com.au and we'll reply within 5 business days. If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated: November 2026