Frequently Asked Questions

Bill Ninja is your personal energy-saving assistant. We help you save money on your electricity and gas bills by analysing your current rates and usage, comparing plans from all providers, and recommending the best deals. With ongoing monitoring, we ensure you’re never overpaying for energy.

1. Upload your bills: Share your latest electricity or gas bill (PDF or photo).

2. We analyse: Our system checks your rates, usage, and current plan.

3. We compare: We compare plans from ALL providers to find the best deals.

4. You save: Get personalised recommendations and ongoing monitoring to keep your costs low year-round.

Bill Ninja is for homeowners, renters, and businesses who want to save money on electricity and gas without the hassle of constantly comparing plans themselves.

The Bill Ninja VIP Plan takes the hassle out of managing your bills. With this plan, you'll receive a dedicated email address to give to your utility providers. All your bills will come directly to us, and we'll forward them to you. We'll automatically send you a comparison report with your possible savings, making it easy to stay on top of your finances. You won't have to think about your bills for a year!

• Convenience: All your bills are managed in one place, so you don't have to worry about them.

• Automatic Savings Reports: We'll automatically send you comparison reports with potential savings.

• Peace of Mind: With your bills on autopilot, you can focus on what matters most.

Unlike other websites we analyse plans from ALL your energy and gas providers to find the best deals. We remain independent—we don’t take commissions from providers.

We process bills daily, and most analyses are completed in just a few hours. In some cases, it may take up to 24 hours, but we aim to get your results to you as quickly as possible so you can start saving sooner.

Savings vary depending on your current plan and usage, but many customers save hundreds of dollars a year by switching to better deals through Bill Ninja.

We continuously monitor for better energy deals, so you're always on the best plan available.

If you’re already on the best plan, we’ll let you know—and keep checking so you never miss future savings

No, we provide expert recommendations, but you have full control. If we find a cheaper plan, we'll guide you on how to switch easily.

No, just upload your latest bill as a PDF or photo, and we’ll take care of the rest.

Absolutely. We use industry-standard encryption to protect your data.

Yes, you can cancel the VIP Plan at any time. However, the $49 fee for the year is non-refundable once the service has commenced.

Just upload your latest electricity or gas bill, and we’ll start analysing how much you can save!